TY - BOOK AU - Lucas,Rosemary ED - T&F eBooks. TI - Employment relations in the hospitality and tourism industries T2 - Routledge studies in employment relations SN - 9780203644553 PY - 2004/// CY - London, New York PB - Routledge KW - Hospitality industry KW - Personnel management KW - Tourism KW - Electronic books KW - local N1 - Includes bibliographical references (p. [276]-300) and index; Whither employment relations and hospitality? -- Employment and work -- The role of management in employment relations -- Resourcing, development and fair treatment -- Pay, reward and performance -- Representation, participation and involvement -- Employment law and dispute resolution -- What do the workers think? -- Conclusions and future issues; Also available in print edition UR - http://ezproxy.alfaisal.edu/login?url=http://www.tandfebooks.com/isbn/9780203644553 ER -