Managing intercultural conflict effectively [electronic resource] /
by Stella Ting-Toomey and John G. Oetzel.
- Thousand Oaks, Calif. ; London : SAGE, c2001.
- 1 online resource (xiv, 234 p.) : ill.
- Communicating effectively in multicultural contexts ; v. 6 .
- Communicating effectively in multicultural contexts ; v. 6. .
Includes bibliographical references and index.
This title aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts.
Specialized.
9781452229485 (ebook) : No price
Culture conflict. Intercultural communication. Social conflict. Ethnic conflict. Interpersonal conflict.