01797cam a2200373 a 4500 EDZ0000085244 StDuBDS 20161031105149.0 m||||||||d|||||||| cr ||||||||||| 120521s2001 caua fo| 001|0|eng d 9781452233468 (ebook) : No price StDuBDS eng StDuBDS pn Alfaisal Main Library HD4605 .A667 2001 352.32140973 23 Ammons, David N. Municipal benchmarks [electronic resource] : assessing local performance and establishing community standards / David N. Ammons. 2nd ed. Thousand Oaks, Calif. ; London : SAGE, c2001. 1 online resource (ix, 501 p.) : ill. Includes bibliographical references and index. This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport. Specialized. Description based on print version record. Municipal services United States Evaluation. Municipal government United States Evaluation. Benchmarking (Managememt) United States. Electronic books. local Sage eBooks Print version : 9780761920786 http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/municipal-benchmarks-assessing-local-performance-and-establishing-community-standards-2e lcc EBOOKS 480711 480711