assessing local performance and establishing community standards Ammons, David N. creator Sage eBooks text Electronic books. cau Thousand Oaks, Calif London SAGE c2001 2001 2nd ed. monographic eng

electronic resource

1 online resource (ix, 501 p.) : ill. This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport. Specialized. specialized David N. Ammons. Includes bibliographical references and index. Municipal services United States Evaluation Municipal government United States Evaluation Benchmarking (Managememt) United States HD4605 .A667 2001 352.32140973 9781452233468 (ebook) : http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/municipal-benchmarks-assessing-local-performance-and-establishing-community-standards-2e http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/municipal-benchmarks-assessing-local-performance-and-establishing-community-standards-2e StDuBDS 120521 20161031105149.0 EDZ0000085244 eng