TY  - BOOK
AU  - Ammons,David N.
ED  - Sage eBooks
TI  - Municipal benchmarks: assessing local performance and establishing community standards 
SN  - 9781452233468 (ebook) :
AV  - HD4605 .A667 2001
U1  - 352.32140973 23
PY  - 2001///
CY  - Thousand Oaks, Calif., London
PB  - SAGE
KW  - Municipal services
KW  - United States
KW  - Evaluation
KW  - Municipal government
KW  - Benchmarking (Managememt)
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Specialized
N2  - This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport
UR  - http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/municipal-benchmarks-assessing-local-performance-and-establishing-community-standards-2e
ER  -