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  <titleInfo>
    <title>Optimal database marketing</title>
    <subTitle>strategy, development, and data mining</subTitle>
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  <name type="personal">
    <namePart>Drozdenko, Ronald G.</namePart>
    <role>
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  <name type="personal">
    <namePart>Drake, Perry D.</namePart>
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    <place>
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    <publisher>SAGE</publisher>
    <dateIssued>c2002</dateIssued>
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    <issuance>monographic</issuance>
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  <physicalDescription>
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    <extent>1 online resource (xxii, 398 p.) : ill.</extent>
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  <abstract>This informative book looks at the long-term impact of database marketing techniques on the organisation, customers, both actual and prospective, and society in general. The authors advise on how to use databases to build strong customer relationships.</abstract>
  <targetAudience>Specialized.</targetAudience>
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  <note type="statement of responsibility">Ronald G. Drozdenko, Perry D. Drake.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Database marketing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Electronic commerce</topic>
  </subject>
  <classification authority="lcc">HF5415.126 .D76 2002</classification>
  <classification authority="ddc" edition="23">658.84</classification>
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  <identifier type="isbn">9781452231167 (ebook) :</identifier>
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