TY - BOOK AU - Drozdenko,Ronald G. AU - Drake,Perry D. ED - Sage eBooks TI - Optimal database marketing: strategy, development, and data mining SN - 9781452231167 (ebook) : AV - HF5415.126 .D76 2002 U1 - 658.84 23 PY - 2002/// CY - Thousand Oaks, Calif., London PB - SAGE KW - Database marketing KW - Electronic commerce KW - Electronic books KW - local N1 - Includes bibliographical references and index; Specialized N2 - This informative book looks at the long-term impact of database marketing techniques on the organisation, customers, both actual and prospective, and society in general. The authors advise on how to use databases to build strong customer relationships UR - http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/optimal-database-marketing ER -