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  <titleInfo>
    <title>Relationship marketing</title>
    <subTitle>a consumer experience approach</subTitle>
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  <name type="personal">
    <namePart>Baron, Steve (J. Steve)</namePart>
    <role>
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  <name type="personal">
    <namePart>Conway, A. (Anthony)</namePart>
  </name>
  <name type="personal">
    <namePart>Warnaby, Gary.</namePart>
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    <place>
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    <place>
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    <publisher>SAGE</publisher>
    <dateIssued>2010</dateIssued>
    <issuance>monographic</issuance>
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  <language>
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  <physicalDescription>
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    <extent>1 online resource (viii, 202 p.) : ill.</extent>
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  <abstract>The relationship between a market and a consumer is complex. Far from simply being an exchange of services, there is an often complex transaction of feeling, meaning and experience. This book explores the factors of relationship marketing in its contemporary context.</abstract>
  <targetAudience>Specialized.</targetAudience>
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  <note type="statement of responsibility">Steve Baron, Tony Conway, Gary Warnaby.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Relationship marketing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer relations</topic>
  </subject>
  <classification authority="lcc">HF5415.55 .B375 2010</classification>
  <classification authority="ddc" edition="23">658.812</classification>
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      <title>Advanced marketing series</title>
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  <identifier type="isbn">9781446251096 (ebook) :</identifier>
  <identifier type="uri">http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/relationship-marketing</identifier>
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