@book{481076,
	author = {Egan, John, and Sage eBooks},
	title = {Relationship marketing},
	publisher = {SAGE,},
	year = {2005.},
	series = {SAGE library in business and management},
	address = {London :},
	url = {http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/navigator/relationship-marketing}
}