The SAGE handbook of conflict communication integrating theory, research, and practice / [electronic resource] :
Conflict communication
editors, John G. Oetzel and Stella Ting-Toomey.
- Thousand Oaks, Calif. ; London : SAGE, c2006.
- 1 online resource (xvi, 792 p.) : ill.
Includes bibliographical references and index.
The means to express conflict is through communication, and the means to manage and address conflict is also via communication. This handbook emphasises constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.
Specialized.
9781412976176 (ebook) : No price
Conflict management. Social conflict. Communication in the social sciences.