@book{482102,
	author = {Briscoe, Felecia. and Arriaza, Gilberto. and Sage eBooks},
	title = {The power of talk},
	publisher = {Corwin,},
	year = {c2009.},
	address = {Thousand Oaks, Calif. :},
	url = {http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/the-power-of-talk}
}