TY  - BOOK
AU  - Kanji,Gopal K.
AU  - Asher,Mike
ED  - Sage eBooks
TI  - 100 methods for total quality management
SN  - 9781446280164 (ebook) :
AV  - HD62.15 .K363 1996
U1  - 658.4013 23
PY  - 1996///
CY  - London
PB  - SAGE
KW  - Total quality management
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Specialized
N2  - Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this book is a broad interpretation of TQM. The methods addressed are relevant to all those interested in using explicit tools (qualitative and quantitative) to assist with problem solving, analysis, and evaluation in the management process
UR  - http://ezproxy.alfaisal.edu/login?url=http://sk.sagepub.com/books/100-methods-for-total-quality-management
ER  -