Miscommunication [electronic resource] /
C. David Mortensen with Carter M. Ayres.
- Thousand Oaks, CA : SAGE, 1997.
- 1 online resource (x, 267 p.)
Includes bibliographical references and index.
This extensive study explores the impact of factors that enable or disable communication between people. 'Miscommunication' reveals that successful communication is a collective and collaborative achievement of the highest order.