01024cam a2200265 a 4500 483751 483751 15811706 US-DLC 20180522133440.0 090710s2010 nyu b 001 0 eng 2009027814 9780385528757 DLC DLC DLC AU eng Alfaisal Main Library BF637.C4 H43 2010 Heath, Chip. Switch : how to change things when change is hard / Chip Heath and Dan Heath. 1st ed. ©2010. New York : Broadway Books, ©2010. 305 p. ; 22 cm. rdacontent text txt rdamedia unmediated n rdacarrier volume nc Includes bibliographical references (p. [267]-292) and index. Three surprises about change -- Find the bright spots -- Script the critical moves -- Point to the destination -- Find the feeling -- Shrink the change -- Grow your people -- Tweak the environment -- Build habits -- Rally the herd -- Keep the switch going. Change (Psychology) local 4 Print books. Heath, Dan, 1973- lcc BOOKS 0 0 lcc 0 0 AU AU GEN 2016-11-14 1 1 BF637.C4 H43 2010 AU0000000007198 2018-04-16 00:00:00 2018-04-01 200.00 2016-11-14 BOOKS