TY - BOOK AU - Mortensen,Kurt W. TI - Maximum influence: the 12 universal laws of power persuasion SN - 9780814472583 AV - BF637.P4 M67 2004 PY - 2004/// KW - Persuasion (Psychology) KW - Influence (Psychology) KW - Success KW - Psychological aspects KW - local KW - Print books N1 - Includes bibliographical references (p. 221-232) and index; Introduction -- The power of persuasion -- The 12 universal laws of power persuasion -- Your pre-persuasion checklist : the inside secrets of maximum influence -- Law of dissonance -- Law of obligation -- Law of connectivity -- Law of social validation -- Law of scarcity -- Law of verbal packaging -- Law of contrast -- Law of expectations -- Law of involvement -- Law of esteem -- Law of association -- Law of balance -- Pre-persuasion -- Epilogue ER -