TY - BOOK AU - Ury,William TI - Getting past no: negotiating in difficult situations SN - 9780553371314 (pbk.) AV - BF637.N4 U79 2007 PY - 2007/// CY - New York PB - Bantam Books KW - Negotiation KW - local KW - Print books N1 - Includes bibliographical references ER -