02608cam a22003378i 450000100090000000300070000900500170001600800410003301000170007402000390009104000250013004200080015505000230016324501060018624600450029224600780033726000090041526300090042426400680043330000170050133600210051833700250053933800230056449000330058750000200062050508060064052006930144665000160213965500240215578700910217919764064US-DLC20171120141759.0170615s2017    mau           001 0 eng c  a  2017022564  a9781633693067q(pbk. : alk. paper)  aMH/DLCbengerdacMH  apcc00aHD31.2b.H367 201700aHBR's 10 must reads :bthe definitive management ideas of the year from Harvard Business Review 2018.3 aHarvard business review's ten must reads30aDefinitive management ideas of the year from Harvard Business Review 2018  c2018  a1710 1aBoston, Massachusetts :bHarvard Business Review Press,c[2018]  a202 pages cm  atext2rdacontent  aunmediated2rdamedia  avolume2rdacarrier1 aHBR's 10 must reads (Series)  aIncludes index.0 aCustomer loyalty is overrated / by A.G. Lafley and Roger L. Martin -- Noise: how to overcome the high, hidden cost of inconsistent decision making / by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser -- Visualizations that really work / by Scott Berinato -- Right tech, wrong time / by Ron Adner and Rahul Kapoor -- How to pay for health care / by Michael E. Porter and Robert S. Kaplan -- The performance management revolution / by Peter Cappelli and Anna Tavis -- Let your workers rebel / by Francesca Gino -- Why diversity programs fail / by Frank Dobbin and Alexandra Kalev -- What so many people don't get about the U.S. working class / by Joan C. Williams -- The truth about Blockchain / by Marco Iansiti and Karim R. Lakhani -- The Edison of medicine -- By Steven Prokesch.  aWe've combed through the ideas, insights, and best practices from the past year of Harvard Business Review to help you get up to speed fast on the relevant ideas driving business today. Discover new ideas and sample the work from our vast cabinet of experts and their smart management thinking. Revisit these topics now to make sure you're incorporating the brightest, most up-to-date practices in your organization, or keep it as a reference to access these memorable pieces when you need them most. The collection includes articles on leadership, strategy, and innovation, as well as content to help you manage yourself and others. A year's worth of management wisdom, all in one place. 0aManagement. 02localaPrint books.08iIn series:tHarvard business reviewg2018x0017-8012w(DLC)   25010769w(OCoLC)1751795