Five steps of outcome-based planning and evaluation for public libraries - Gross, Melissa; Mediavilla, Cindy, 1953-; Walter, Virginia A.; ebrary, Inc. (Chicago : ALA Editions, an imprint of the American Library Association, 2016)
Outcomes, services and programs, and OBPE -- Gathering information -- Determining outcomes -- Designing programs and services -- Evaluating programs and services -- Sharing results -- Appendix A. Community assessment environmental scan : internal (library) factors -- Appendix B. Community assessment environmental scan : external (community) factors -- Appendix C. Community assessment : field questions to ask yourself -- Appendix D. Community assessment : sample interview and focus group questions.
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Keywords: Public libraries -- Planning; Public libraries -- Evaluation; Public services (Libraries) -- Evaluation; Libraries and community; Public libraries -- California -- Planning -- Case studies; Public libraries -- California -- Evaluation -- Case studies; Electronic books