Poyner, Ann. <br/><br/>
Enabling end-users :  Information skills training / 
Ann Poyner. 
 - Oxford [England] :  Chandos Publishing,  2005. 
 - 1 online resource (1 ebook (160 pages)). 
 - Chandos information professional series .
 - Chandos information professional series. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Seeking information -- Identifying key issues -- The information professional as educator -- The searching process and searching techniques -- Preparing training materials -- One-to-one tuition -- The group training experience -- Electronic resources and the computer gateway. 
<br/><br/>Use copy 
<br/><br/> This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines issues about who needs end user education and training, what they might need and how it can be delivered. Guidance on planning and running individual, group and workshop training is provided. 
<br/><br/><br/>Electronic reproduction. <br/>[S.l.] : <br/>HathiTrust Digital Library, <br/>2010. 
<br/><br/><br/>Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. <br/>http://purl.oclc.org/DLF/benchrepro0212 
<br/><br/><label>ISBN: </label>9781780630786 1780630786 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services--User education.<br/>Libraries--User satisfaction.<br/>Bibliothèques--Services aux utilisateurs.<br/>Bibliothèques--Satisfaction des utilisateurs.<br/>LANGUAGE ARTS & DISCIPLINES--Library & Information Science--General.<br/>Information services--User education.<br/>Libraries--User satisfaction.<br/>Zoekstrategieën.<br/>Bibliotheekgebruik.<br/>Literatuuronderzoek.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z711