TY - BOOK AU - Poyner,Ann ED - ScienceDirect eBooks. TI - Enabling end-users: Information skills training T2 - Chandos information professional series SN - 9781780630786 AV - Z711 PY - 2005/// KW - Information services KW - User education KW - Libraries KW - User satisfaction KW - Bibliothèques KW - Services aux utilisateurs KW - Satisfaction des utilisateurs KW - LANGUAGE ARTS & DISCIPLINES KW - Library & Information Science KW - General KW - bisacsh KW - fast KW - Zoekstrategieën KW - gtt KW - Bibliotheekgebruik KW - Literatuuronderzoek KW - Electronic books KW - local N1 - Includes bibliographical references and index; Seeking information -- Identifying key issues -- The information professional as educator -- The searching process and searching techniques -- Preparing training materials -- One-to-one tuition -- The group training experience -- Electronic resources and the computer gateway; Electronic reproduction; [S.l.]; HathiTrust Digital Library; 2010 N2 - This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines issues about who needs end user education and training, what they might need and how it can be delivered. Guidance on planning and running individual, group and workshop training is provided UR - http://ezproxy.alfaisal.edu/login?url=https://www.sciencedirect.com/science/book/9781843341086 ER -