TY - BOOK AU - Farmer,Lesley S.J. ED - ScienceDirect eBooks. TI - The human side of reference and information services in academic libraries: Adding value in the digital world T2 - Chandos information professional series SN - 9781780631004 AV - Z675.U5 PY - 2007/// KW - Academic libraries KW - Reference services KW - Internet in library reference services KW - Bibliothèques universitaires KW - Services de référence KW - Internet dans les services de référence (Bibliothèques) KW - LANGUAGE ARTS & DISCIPLINES KW - Library & Information Science KW - General KW - bisacsh KW - fast KW - Wetenschappelijke bibliotheken KW - gtt KW - Inlichtingenwerk (dienstverlening) KW - Handelen KW - Wissenschaftliche Bibliothek KW - Auskunftsdienst KW - Aufsatzsammlung KW - swd KW - Electronic books KW - local N1 - Includes bibliographical references and index; Technology impact on information needs and behaviours of the academic -- community -- Technology impact on reference and information services staffing -- Technology impact on reference resources -- Technology impact -- on packaging reference and information -- Technology impact on physical access to reference and information services -- Technology impact on intellectual access for reference and information services -- Technology impact on evaluating reference and information services N2 - This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty UR - http://ezproxy.alfaisal.edu/login?url=https://www.sciencedirect.com/science/book/9781843342571 ER -