Walking the walk having your customers love you / [electronic resource] :
Robert Brunner, Stewart Emery, Russ Hall.
- Upper Saddle River, N.J. : FTPress Delivers, c2010.
- 1 online resource ([12] p.).
- FTPress Delivers elements .
- FTPress Delivers elements. .
Cover title. Excerpted from: Do You Matter? / by Robert Brunner and Stewart Emery. Cf. resource description page (viewed March 3, 2010).
Includes bibliographical references.
9780132476454 0132476452
CL0500000060 Safari Books Online
Industrial design. New products. Industrial design coordination. Branding (Marketing)