TY - BOOK AU - Chesbrough,Henry William ED - Safari eBooks. TI - Open services innovation: rethinking your business to grow and compete in a new era PY - 2011/// KW - Customer services KW - Technological innovations KW - Diffusion of innovations KW - Electronic books KW - local N1 - Includes bibliographical references and index UR - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9780470905746 ER -