Snyder, Mike. <br/><br/>
Microsoft Dynamics CRM 2011 step by step  [electronic resource] / 
 Dynamics CRM 2011 step by step 
Mike Snyder, Jim Steger, and Brendan Landers. 
 - Redmond, Wash. :  Microsoft Press,  c2011. 
 - 1 online resource (xxvi, 417 p.) :  ill. 
 - Step by step .
 - Step by step (Redmond, Wash.) .
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Source: </label>CL0500000096  Safari Books Online 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>Microsoft CRM.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management--Computer programs.<br/>Customer relations--Data processing--Computer programs.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.