Snyder, Mike

Working with Microsoft Dynamics CRM 2011 [electronic resource] / Mike Snyder, Jim Steger, Kristie Reid. - Redmond, Wash. : Microsoft Press, c2011. - 1 online resource (xxx, 587 p.) : ill.

Includes index.



CL0500000102 Safari Books Online


Microsoft CRM.


Customer relations--Management--Computer programs.
Customer relations--Data processing--Computer programs.


Electronic books.