Stroman, James. <br/><br/>
Administrative assistant's and secretary's handbook  [electronic resource] / 
by James Stroman, Kevin Wilson, Jennifer Wauson. 
 - 3rd ed. 
 - New York :  AMACOM/American Management Association,  c2008. 
 - xiii, 578 p. :  ill. ;  26 cm. 
 - Safari Books Online. .
<br/><br/> Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed.  Includes index. 
<br/><br/>Overview for the new administrative assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office machines -- Telecommunications equipment -- Computer hardware -- Computer software -- Database management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software -- Data security -- Keyboarding skills -- Word processing -- Desktop publishing -- Using Powerpoint -- Troubleshooting computer problems -- Office ergonomics -- Glossary of computer terms -- The business letter -- Other written communications -- Forms of address -- Legal documents and terms -- Grammar -- Language, usage, and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Special business and financial information for the small business -- Weights and measures -- Your future -- Presentation skills -- Communications skills -- Office management and supervision. 
<br/><br/><br/>Electronic reproduction. <br/>Boston, Mass. : <br/>Safari Books Online, <br/>2008 <br/>Mode of access:  World Wide Web. <br/>Available to subscribing institutions. 
<br/><br/><label>ISBN: </label>9780814409138 081440913X 
<br/><br/><label>Source: </label>CL0500000023  Safari Books Online 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Secretaries--Handbooks, manuals, etc.<br/>Office practice--Handbooks, manuals, etc.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.