TY  - BOOK
AU  - Farenden,Peter
ED  - Safari eBooks.
TI  - ITIL for dummies
T2  - For dummies
PY  - 2012///
KW  - IT infrastructure library
KW  - Information technology
KW  - Management
KW  - Support services (Management)
KW  - Computer technical support
KW  - Electronic books
KW  - local
UR  - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9781119951186
ER  -