TY  - BOOK
AU  - Kuniavsky,Mike
ED  - Safari eBooks.
TI  - Observing the user experience: a practitioner's guide to user research 
T2  - Morgan Kaufmann series in interactive technologies
SN  - 9780080497563
PY  - 2003///
KW  - User interfaces (Computer systems)
KW  - Testing
KW  - Human-computer interaction
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index
UR  - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9781558609235
ER  -