TY  - BOOK
AU  - Ford,Gary
ED  - Safari eBooks.
TI  - Cisco Unified Contact Center Enterprise (UCCE)
PY  - 2011///, c2012
KW  - Internet telephony
KW  - Telecommunication
KW  - Message processing
KW  - Software configuration management
KW  - Electronic books
KW  - local
N1  - Includes index
UR  - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9781587141416
ER  -