TY - BOOK AU - Boatwright,Peter AU - Cagan,Jonathan ED - Safari eBooks. TI - Built to love: creating products that captivate customers T2 - A BK business book PY - 2010/// KW - New products KW - Psychological aspects KW - Product management KW - Customer relations KW - Management KW - Emotions KW - Electronic books KW - local N1 - "The science of product emotion"--Cover; Includes bibliographical references and index UR - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9781605096995 ER -