TY  - BOOK
AU  - Zoller,Kim
AU  - Preston,Kerry
ED  - Safari eBooks.
TI  - You said what?!: the biggest communication mistakes professionals make 
AV  - HF5718 
PY  - 2015///]
CY  - Wayne, NJ
PB  - Career Press, Inc.
KW  - Business communication
KW  - Interpersonal communication
KW  - Electronic books
KW  - local
N1  - "A confident communicator's guide"--Cover; Includes bibliographical references and index; Not being on your a-game -- Not beginning with the end in mind -- Not knowing your personal brand -- Not managing perceptions -- Not connecting and building relationships -- Not making appropriate small talk -- Meltdown of communication through technology use -- Not managing your social networking -- Lack of awareness of communication stallers and stoppers -- Making assumptions -- Not focusing on the details -- Not giving and receiving precise feedback -- Not adapting to different communication styles -- Not reacting professionally -- Bloopers and blunders: saying and doing the wrong thing -- Ask Kim & Kerry: answers to sticky situations -- Not communicating value -- Your action plan for continued success
UR  - http://ezproxy.alfaisal.edu/login?url=http://academic.safaribooksonline.com/?uiCode=sdl&xmlId=9781632650108
ER  -