Van Hove, S. D. <br/><br/>
It's all about relationships  what ITIL doesn't tell you /  [electronic resource] : 
 What ITIL doesn't tell you  What information technology infrastructure library doesn't tell you 
S.D. Van Hove, Kathy S. Mills. 
 - Cambridgeshire, United Kingdom :  IT Governance Publishing,  c2013. 
 - 1 online resource (1 v.) 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Source: </label>CL0500000301  Safari Books Online 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management.<br/>Information technology--Quality control--Standards.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.