IT Service Management  a guide for ITIL Foundation Exam candidates /  [electronic resource] : 
 Guide for ITIL Foundation Exam candidates  Information Technology Service Management 
Ernest Brewster ... [et al.]. 
 - 2nd ed. 
 - Swindon, U.K. :  British Informatics Society,  c2012. 
 - 1 online resource (1 v.) :  ill. 
<br/><br/> "BCS, The Chartered Institute for IT."  Includes index. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Source: </label>CL0500000169  Safari Books Online 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic data processing personnel--Certification.<br/>Information technology--Management--Examinations--Study guides.<br/>Information resources management--Examinations--Study guides.<br/>Support services (Management)--Examinations--Study guides.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.