IT Service Management a guide for ITIL Foundation Exam candidates - Brewster, Ernest; Safari eBooks (Swindon, U.K. : British Informatics Society, 2012)
Description based on print version record.
"BCS, The Chartered Institute for IT."
Includes index.
Keywords: Electronic data processing personnel -- Certification; Information technology -- Management -- Examinations -- Study guides; Information resources management -- Examinations -- Study guides; Support services (Management) -- Examinations -- Study guides; Electronic books