Conversational intelligence how great leaders build trust and get extraordinary results - Glaser, Judith E.; Safari eBooks (Brookline, MA : Bibliomotion, 2014)
Introduction : Discovering a new intelligence -- Conversational intelligence and why we need it -- Raising your conversational intelligence -- Getting to the next level of greatness -- Epilogue : Creating conversations that transform the world.
Description based on print version record.
Includes bibliographical references and index.
Keywords: Communication in management -- Psychological aspects; Conversation -- Psychological aspects; Emotional intelligence; Interpersonal communication; Organizational behavior; Management -- Psychological aspects; Leadership -- Psychological aspects; Electronic books