02022cam a2200337Ia 45000010011000000030007000110050017000180080041000350080014000760200018000900350022001080400029001300500023001591000023001822450089002052600012002942640053003063000048003593360027004073370029004343380028004635040051004915050679005425200300012216500024015216500025015456500039015706500027016096550024016367000024016601030214277US-DLC20181212083542.0180329s2018    enka     b    001 0 eng db1c180906dmea  a9781137532763  a(OCoLC)1030214277  aYDXbengcYDXdOCLCOdAU 4aHD30.28b.H55 20181 aHill, Alex,d1972-10aOperations strategy :bdesign, implementation and delivery /cAlex Hill, Terry Hill.  c©2018.  aLondon :bPalgrave Macmillan Education,c©2018.  axxiii, 414 pages :billustrations ;c25 cm.  atextbtxt2rdacontent.  aunmediatedbn2rdamedia.  avolumebnc2rdacarrier.  aIncludes bibliographical references and index.  aPART I: INTRODUCTION.- 1. An Introduction to Operations Strategy.- PART II: DEVELOPING AN OPERATIONS STRATEGY.- 2. Creating Value for an Organisation.- 3. Developing an Operations Strategy: Principles and Concepts.- 4. Developing an Operations Strategy: Methodology.- PART III: IMPLEMENTING AN OPERATIONS STRATEGY.- 5. Delivering services.- 6. Making products.- 7. Service and Product Profiling.- 8. Focusing Operations: Principles, Concepts and Methodology.- 9. Make or Buy and Managing the Supply Chain.- PART IV: DRIVING BUSINESS PERFORMANCE.- 10. Developing Infrastructure.- 11. Measuring Performance.- 12. Developing a Business Case.- 13. Conclusion: Future Directions.  aThis textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management. 0aStrategic planning. 0aProduction planning. 0aProduction planningvCase studies. 0aProduction management. 0aPrint books.2local1 aHill, Terry,d1940-