01347cam a2200361Ia 4500 592214 592214 1030214277 US-DLC 20181212083542.0 180329s2018 enka b 001 0 eng d b1c180906dmea 9781137532763 (OCoLC)1030214277 YDX eng YDX OCLCO AU Alfaisal Main Library HD30.28 .H55 2018 Hill, Alex, 1972- Operations strategy : design, implementation and delivery / Alex Hill, Terry Hill. ©2018. London : Palgrave Macmillan Education, ©2018. xxiii, 414 pages : illustrations ; 25 cm. text txt rdacontent. unmediated n rdamedia. volume nc rdacarrier. Includes bibliographical references and index. PART I: INTRODUCTION.- 1. An Introduction to Operations Strategy.- PART II: DEVELOPING AN OPERATIONS STRATEGY.- 2. Creating Value for an Organisation.- 3. Developing an Operations Strategy: Principles and Concepts.- 4. Developing an Operations Strategy: Methodology.- PART III: IMPLEMENTING AN OPERATIONS STRATEGY.- 5. Delivering services.- 6. Making products.- 7. Service and Product Profiling.- 8. Focusing Operations: Principles, Concepts and Methodology.- 9. Make or Buy and Managing the Supply Chain.- PART IV: DRIVING BUSINESS PERFORMANCE.- 10. Developing Infrastructure.- 11. Measuring Performance.- 12. Developing a Business Case.- 13. Conclusion: Future Directions. This textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management. Strategic planning. Production planning. Production planning Case studies. Production management. Print books. local 4 Hill, Terry, 1940- lcc BOOKS 0 0 lcc 0 0 AU AU GEN 2018-12-12 0 HD30.28 .H55 2018 AU00000000012813 2018-12-12 00:00:00 500.00 2018-12-12 BOOKS