design, implementation and delivery Hill, Alex 1972- creator Hill, Terry 1940- text bibliography Print books. enk ©2018 2018 monographic eng

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xxiii, 414 pages : illustrations ; 25 cm. This textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management. PART I: INTRODUCTION.- 1. An Introduction to Operations Strategy.- PART II: DEVELOPING AN OPERATIONS STRATEGY.- 2. Creating Value for an Organisation.- 3. Developing an Operations Strategy: Principles and Concepts.- 4. Developing an Operations Strategy: Methodology.- PART III: IMPLEMENTING AN OPERATIONS STRATEGY.- 5. Delivering services.- 6. Making products.- 7. Service and Product Profiling.- 8. Focusing Operations: Principles, Concepts and Methodology.- 9. Make or Buy and Managing the Supply Chain.- PART IV: DRIVING BUSINESS PERFORMANCE.- 10. Developing Infrastructure.- 11. Measuring Performance.- 12. Developing a Business Case.- 13. Conclusion: Future Directions. Alex Hill, Terry Hill. Includes bibliographical references and index. Strategic planning Production planning Production planning Case studies Production management HD30.28 .H55 2018 9781137532763 YDX 180329 b1c180 20181212083542.0 1030214277 eng