TY  - BOOK
AU  - Hill,Alex
AU  - Hill,Terry
TI  - Operations strategy: design, implementation and delivery 
SN  - 9781137532763
AV  - HD30.28 .H55 2018
PY  - 2018///
CY  - London
PB  - Palgrave Macmillan Education
KW  - Strategic planning
KW  - Production planning
KW  - Case studies
KW  - Production management
KW  - Print books
KW  - local
N1  - Includes bibliographical references and index; PART I: INTRODUCTION.- 1. An Introduction to Operations Strategy.- PART II: DEVELOPING AN OPERATIONS STRATEGY.- 2. Creating Value for an Organisation.- 3. Developing an Operations Strategy: Principles and Concepts.- 4. Developing an Operations Strategy: Methodology.- PART III: IMPLEMENTING AN OPERATIONS STRATEGY.- 5. Delivering services.- 6. Making products.- 7. Service and Product Profiling.- 8. Focusing Operations: Principles, Concepts and Methodology.- 9. Make or Buy and Managing the Supply Chain.- PART IV: DRIVING BUSINESS PERFORMANCE.- 10. Developing Infrastructure.- 11. Measuring Performance.- 12. Developing a Business Case.- 13. Conclusion: Future Directions
N2  - This textbook caters primarily for MBA students studying modules in Operations Strategy or Operations Management, and is also suited to postgraduate students studying Operations Strategy on specialist courses such as Operations and Supply Chain Management or Logistics and Operations Management
ER  -