01247nam a2200361Ia 4500001001100000003000700011005001700018006001900035007000700054008004100061020001800102035002600120035002100146037003800167040002200205050002400227100002700251245007300278246002300351250001100374260003000385264003000415300001600445336002600461337002800487338002700515504005200542506003600594650003400630655002400664700002800688776016900716829080058 US-DLC20190227160023.0m     o  d        cr unu130306s2012    si      sb    001 0 eng d  a9781292089959  a(Safari)9780133359008  a(OCoLC)829080058  aCL0500000196bSafari Books Online  aDLCcDLCbengdAU04aHD9980.5b.W57 2018  aWirtz, Jochen.eAuthor10aEssentials of services marketingcJochen Wirtz, Christopher Lovelock30aServices marketing  a3rd ed  aHARLOWbPEARSONc©2018.   aHARLOWbPEARSONc©2018.   axxxvi,670p:  2rdacontentatextbtxt  2rdamediaaunmediatedbn  2rdacarrieravolumebnc  aIncludes bibliographical references and indexes  aAvailable to OhioLINK libraries 0aService industriesxMarketing 0aPrint books.2local1 aLovelock, Christopher H08iPrint version:aWirtz, Jochen.tEssentials of services marketing.b2nd ed.dSingapore : Pearson Education South Asia Pte Ltd., 2012z9789810686185w(OCoLC)800267684