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  <titleInfo>
    <title>Essentials of services marketing</title>
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    <title>Services marketing</title>
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    <namePart>Wirtz, Jochen.</namePart>
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  <name type="personal">
    <namePart>Lovelock, Christopher H</namePart>
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    <publisher>PEARSON</publisher>
    <dateIssued>©2018</dateIssued>
    <dateIssued encoding="marc">2012</dateIssued>
    <edition>3rd ed</edition>
    <issuance>monographic</issuance>
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  <note type="statement of responsibility">Jochen Wirtz, Christopher Lovelock</note>
  <note>Includes bibliographical references and indexes</note>
  <note>Available to OhioLINK libraries</note>
  <subject authority="lcsh">
    <topic>Service industries</topic>
    <topic>Marketing</topic>
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  <classification authority="lcc">HD9980.5 .W57 2018</classification>
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      <edition>2nd ed.</edition>
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  <identifier type="isbn">9781292089959</identifier>
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