Newhouse, Joseph P.

How sophisticated are consumers about the medical care delivery system? / Joseph P. Newhouse, John E. Ware, Jr., Cathy A. Donald. - ix, 24 pages ; 23 cm - Health insurance experiment series .

"April 1981."

Includes bibliographical references (p. 23-24).

A study of consumer knowledgeability about medical care services and its effect on the role consumers might play in decisions affecting resource allocation, especially whether competition and/or cost-sharing strategies should be pursued or whether regulatory strategies are more promising. An important goal of the study was to derive a scale that would permit measurement of the extent of consumer knowledge. Analyses of a ten-item questionnaire administered to nonaged persons showed that consumers are knowledgeable about some areas of medical care and uninformed about others. If a procompetitive medical care strategy is pursued, consumers need to be educated about board certification, staff privileges, and other factors pertinent to choosing a regular source of medical care. Factor analyses indicated that a substantial amount of information from item responses can be summarized in a multi-item scale that is reliable and valid as a measurement of patient sophistication.



0833003208

RAND/R-2693-HHS

$20.00

81007322


Medical care--Public opinion.--United States
Public opinion--United States.
Consumer Participation.
Delivery of Health Care--United States.

RA395.A3 / N48 1981