@book{598509,
	author = {Winnefeld, James A., and National Defense Research Institute (U.S.).},
	title = {Improving work force management in the Department of State :},
	publisher = {RAND,},
	year = {1991.},
	address = {Santa Monica, CA :},
	note = {"National Defense Research Institute"--Cover.},
	url = {http://www.rand.org/pubs/reports/R3985/}
}