03408cam a2200433Ii 45000010011000000030007000110050017000180060019000350070015000540080041000690200036001100200033001460200018001790200015001970240035002120350060002470400076003070500022003831000029004052450120004342600011005542640047005653000011006123360026006233370026006493380036006755000019007115050442007305060036011725201459012086500055026676500045027226500013027676550024027807000029028047100042028337760034028757760065029091232139879US-DLC20211109100712.0m     o  d        cr |n|||||||||210120s2021    enka    o     001 0 eng d  z9783030529772q(electronic bk.)  z3030529770q(electronic bk.)  a9783030529765  z30305297627 a10.1007/978-3-030-52977-22doi  a(OCoLC)1232139879z(OCoLC)1232278718z(OCoLC)1239997616  aYDXbengepnerdacYDXdN$TdOCLCOdOCLCFdYDXITdGW5XEdEBLCPdSFBdAU 4aHD6331b.R87 20211 aRust, Roland T.,eauthor14aThe feeling economy :bhow artificial intelligence is creating the era of empathy /cRoland T. Rust, Ming-Hui Huang  c©2021 1aBasingstoke :bPalgrave Macmillan,c©2021  a179 p:  atextbtxt2rdacontent  acomputerbc2rdamedia  aonline resourcebcr2rdacarrier  aIncludes index0 a1. Introduction -- 2. The Physical Economy -- 3. The Thinking Economy -- 4. The Feeling Economy -- 5. The Age of Emoji -- 6. Jobs That Feel -- 7. The Era of Women -- 8. Politics that Feel -- 9. How Education Must Change -- 10. AI for Consumers -- 11. Management in the Feeling Economy -- 12 Moral, Ethical and Governance Implications -- 13. Artificial Creativity -- 14. AI for Feeling -- 15. Beyond the Feeling Economy -- 16. Conclusions  aAvailable to OhioLINK libraries  aAs machines are trained to "think" many tasks that previously required human intelligence are becoming automated through artificial intelligence. However, it is more difficult to automate emotional intelligence, and this is where the human workers competitive advantage over machines currently lies. This book explores the impact of AI on everyday life, looking into workers adaptation to these changes, the ways in which managers can change the nature of jobs in light of AI developments, and the potential for humans and AI to continue working together. The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the "Feeling Economy," in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence. This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading 0aEmployeesxEffect of technological innovations on. 0aArtificial intelligencexSocial aspects. 0aEmpathy. 0aPrint books.2local1 aHuang, Ming-Hui,eauthor2 aOhio Library and Information Network.08iPrint version:z978303052977208iPrint version:z9783030529765z3030529762w(OCoLC)1230532797