04199cam a2200517Ii 4500 601523 601523 1232139879 US-DLC 20211109100712.0 m o d cr |n||||||||| 210120s2021 enka o 001 0 eng d 9783030529772 (electronic bk.) 3030529770 (electronic bk.) 9783030529765 3030529762 10.1007/978-3-030-52977-2 doi (OCoLC)1232139879 (OCoLC)1232278718 (OCoLC)1239997616 YDX eng pn rda YDX N$T OCLCO OCLCF YDXIT GW5XE EBLCP SFB AU Alfaisal Main Library HD6331 .R87 2021 Rust, Roland T., author The feeling economy : how artificial intelligence is creating the era of empathy / Roland T. Rust, Ming-Hui Huang ©2021 Basingstoke : Palgrave Macmillan, ©2021 179 p: text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes index 1. Introduction -- 2. The Physical Economy -- 3. The Thinking Economy -- 4. The Feeling Economy -- 5. The Age of Emoji -- 6. Jobs That Feel -- 7. The Era of Women -- 8. Politics that Feel -- 9. How Education Must Change -- 10. AI for Consumers -- 11. Management in the Feeling Economy -- 12 Moral, Ethical and Governance Implications -- 13. Artificial Creativity -- 14. AI for Feeling -- 15. Beyond the Feeling Economy -- 16. Conclusions Available to OhioLINK libraries As machines are trained to "think" many tasks that previously required human intelligence are becoming automated through artificial intelligence. However, it is more difficult to automate emotional intelligence, and this is where the human workers competitive advantage over machines currently lies. This book explores the impact of AI on everyday life, looking into workers adaptation to these changes, the ways in which managers can change the nature of jobs in light of AI developments, and the potential for humans and AI to continue working together. The book argues that AI is rapidly assuming a larger share of thinking tasks, leaving human intelligence to focus on feeling. The result is the "Feeling Economy," in which both employees and consumers emphasize feeling to an unprecedented extent, with thinking tasks largely delegated to AI. The book shows both theoretical and empirical evidence that this shift is well underway. Further, it explores the effect of the Feeling Economy on our everyday lives in the areas such as shopping, politics, and education. Specifically, it argues that in this new economy, through empathy and people skills, women may gain an unprecedented degree of power and influence. This book will appeal to readers across disciplines interested in understanding the impact of AI on business and our daily lives. It represents a bold, potentially controversial attempt to gauge the direction in which society is heading Employees Effect of technological innovations on. Artificial intelligence Social aspects. Empathy. Print books. local 4 Huang, Ming-Hui, author Ohio Library and Information Network. Print version: 9783030529772 Print version: 9783030529765 3030529762 (OCoLC)1230532797 lcc BOOKS 0 0 lcc 0 0 AU AU GEN 2021-11-09 0 HD6331 .R87 2021 AU00000000017720 2021-11-09 00:00:00 220.00 2021-11-09 BOOKS