Operations management /
Alex Hill & Terry Hill.
- 3rd ed.
- Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2012.
- xxii, 778 p. : col. ill. ; 28 cm.
Order of authors reversed from previous ed.
Machine generated contents note: -- Managing OperationsOperations StrategyManaging People Corporate Social Responsibility and EthicsDesigning and Developing Services & ProductsDesigning Service Delivery SystemsDesigning Manufacturing ProcessesLocation and LayoutManaging CapacityOperations Scheduling & ExecutionManaging QualityManaging InventoryManaging the Supply ChainImproving Operations Analyzing a Business.
"Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. New to this edition: - New chapters on CSR, Ethics and "Analyzing the Business" - Increased coverage of performance measurement - New coverage of six sigma and Taguchi - New section on lean management and improving operations - Increased coverage of MRP - Chapters on time and productivity, maintenance and new technology removed - The preface has been overhauled with a section dedicated to the differences between Operations Management and Essentials of Operations Management - All the chapters have been re-worked to make the content broader and the coverage deeper"--
0230362907 (pbk.) 9780230362901 (pbk.)
2012022512
Production management. BUSINESS & ECONOMICS / Industries / Manufacturing Industries BUSINESS & ECONOMICS / Industries / Service Industries BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Operations Research BUSINESS & ECONOMICS / Production & Operations Management