TY - BOOK AU - Mitroff,Ian I. TI - Crisis leadership: planning for the unthinkable SN - 9780471229186 AV - HD49 .M565 2004 U1 - 658.4/056 22 PY - 2004/// CY - Hoboken, NJ PB - Wiley KW - Crisis management KW - Leadership KW - Strategic planning KW - Print books KW - local N1 - Includes bibliographical references and index ER -