TY - BOOK AU - Goyal,Anita TI - Innovations in services marketing and management: strategies for emerging economies SN - 9781466646711 (hardcover) AV - HD9980.5 .I572 2014 PY - 2014/// CY - Hershey, PA PB - Business Science Reference, an imprint of IGI Global KW - Marketing KW - Mangement KW - Case studies KW - Service industries KW - Management KW - Print books KW - local N1 - "Premier reference source"-- Cover; Includes bibliographical references ER -