People skills
Thompson, Neil
1955-
creator
text
Print books.
nyu
2015
Fourth edition.
monographic
eng
pages cm
"This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions"--
Machine generated contents note: -- PART I: PERSONAL EFFECTIVENESS -- 1. Self-Awareness -- 2. Time Management -- 3. Stress Management -- 4. Information Management -- 5. Assertiveness -- 6. Beating The Bully -- 7. Using Supervision -- 8. Being Creative -- 9. Continuous Professional Development -- 10. Being Realistic And Resilient -- PART II: INTERACTION SKILLS -- 11. Valuing Diversity -- 12. Verbal Communication -- 13. Nonverbal Communication -- 14. Written Communication -- 15. Interviewing -- 16. Influencing Skills -- 17. Leadership -- 18. Handling Feelings -- 19. Managing Conflict -- 20. Multidisciplinary Working -- PART III: INTERVENTION SKILLS -- 21. Anti-Discriminatory Practice -- 22. Being Systematic -- 23. Assessment -- 24. Planning -- 25. Decision Making -- 26. Managing Risk -- 27. Review And Evaluation -- 28. Ending -- 29. Responding To Trauma: Promoting Healing And Recovery -- 30. Reflective Practice.
Neil Thompson.
Interpersonal communication
Interpersonal relations
Problem solving
Self-management (Psychology)
BUSINESS & ECONOMICS / Management
SOCIAL SCIENCE / Social Work
HM1106 .T46 2015
302
BUS041000 SOC025000
9781137467553 (paperback)
2015003817
http://www.netread.com/jcusers2/bk1388/553/9781137467553/image/lgcover.9781137467553.jpg
http://www.netread.com/jcusers2/bk1388/553/9781137467553/image/lgcover.9781137467553.jpg
DLC
150212
20161026150845.0
18490726
eng