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	41.		Image from Amazon.com	Answering the ultimate question [electronic resource] : how Net Promoter can transform your business / Laura L. Brooks, Richard Owen. by Brooks, Laura L, 1963- Owen, Richard, 1965- Safari eBooks Edition: 1st ed. c2009 Other title: How Net Promoter can transform your business Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	42.			Indispensable [electronic resource] : how to become the company that your customers can't live without / Joe Calloway. by Calloway, Joe Safari eBooks c2005 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	43.		Image from Amazon.com	Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze. by Inghilleri, Leonardo Solomon, Micah Schulze, Horst Safari eBooks c2010 Other title: Secrets of building a five-star customer service organization Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	44.		Image from Amazon.com	Brand real [electronic resource] : how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent. by Vincent, Laurence Safari eBooks c2012 Other title: How smart companies live their brand promise and inspire fierce customer loyalty Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	45.		Image from Amazon.com	High-tech, high-touch customer service [electronic resource] : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon. by Solomon, Micah Safari eBooks c2012 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	46.		Image from Amazon.com	Secret service : hidden systems that deliver unforgettable customer service / John R. DiJulius III. by DiJulius, John R, 1964- [author.] Safari eBooks Publisher: New York : AMACOM, [2003]Copyright date: (copy)2003 Other title: Hidden systems that deliver unforgettable customer service Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	47.		Image from Amazon.com	Evergreen : cultivate the enduring customer loyalty that keeps your business thriving / Noah Fleming. by Fleming, Noah Safari eBooks Publisher: New York : American Management Association, [2015]Copyright date: (copy)2015 Other title: Cultivate the enduring customer loyalty that keeps your business thriving Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	48.			Brand advocates [electronic resource] : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by Fuggetta, Rob Safari eBooks c2012 Other title: Turning enthusiastic customers into a powerful marketing force Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	49.		Image from Amazon.com	Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement / Andy Frawley. by Frawley, Andrew [author.] Safari eBooks Publisher: Hoboken, NJ : Wiley, [2015]Copyright date: (copy)2015 Other title: Fire up your company's growth by multiplying customer experience and engagement Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	50.			Wired and dangerous [electronic resource] : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson. by Bell, Chip R Patterson, John R. (John Rice), 1951- Safari eBooks Series: BK business book Edition: 1st ed. c2011 Other title: How your customers have changed and what to do about it Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	51.		Image from Amazon.com	FairPay : adaptively win-win customer relations / Richard Reisman ; foreword by Adrian Payne. by Reisman, Richard [author.] Payne, Adrian [writer of foreword.] Safari eBooks Series: Service systems and innovations in business and society collection Edition: First edition. Publisher: New York : Business Expert Press, 2016 Other title: Fair pay Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	52.			The hook : how to share your brand's unique story to engage customers, boost sales, and achieve heartfelt success / Richard Krevolin ; foreword by Harry Beckwith, author of Selling the invisible. by Krevolin, Richard W, 1964- [author.] Safari eBooks Publisher: Wayne, NJ : Career Press, [2016]Copyright date: (copy)2016 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	53.		Image from Amazon.com	501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impression / Donna Cutting. by Cutting, Donna, 1966- Safari eBooks Publisher: Wayne, NJ : The Career Press, [2016]Copyright date: (copy)2016 Other title: Five hundred one ways to roll out the red carpet for your customers Five hundred and one ways to roll out the red carpet for your customers Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	54.		Image from Amazon.com	The customer loyalty loop : the science behind creating great experiences and lasting impressions / by Noah Fleming. by Fleming, Noah [author.] Safari eBooks Publisher: Wayne, NJ : Career Press, [2017]Copyright date: (copy)2017 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	55.			Mastering gamification [electronic resource] : customer engagement in 30 days / Scot Harris, Kevin O'Gorman. by Harris, Scot O'Gorman, Kevin Safari eBooks 2014 Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	56.		Image from Amazon.com	From voices to results : questions, tools, and analysis : proven techniques for understanding and engaging with your customers / Robert Coppenhaver. by Coppenhaver, Robert [author.] Safari eBooks Publisher: Birmingham, UK : Packt Publishing, 2018 Other title: Proven techniques for understanding and engaging with your customers Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)
	57.			Reinventing the wheel : the science of creating lifetime customers / Chris Zane. by Zane, Chris [author.] Safari eBooks Publisher: Dallas, TX : BenBella Books, [2011]Copyright date: (copy)2011 Other title: Science of creating lifetime customers Online resources: Click here to access online Availability: No items available. Place hold Save to lists Add to cart (remove)

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